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Privacy Policy

Last updated: 2026-05-26

Who we are (data controller)

The data controller for liquidlimits.com is Hello Please Thank You, LTD, trading as Liquid Limits, a company registered in England and Wales.

  • Company number: [INSERT COMPANY NUMBER]
  • Registered office: [INSERT REGISTERED OFFICE ADDRESS]
  • Contact email: hello@liquidlimits.com
  • ICO registration: [INSERT ICO REGISTRATION NUMBER, IF APPLICABLE]

What we collect

  • Email addresses you submit to newsletters or waitlists.
  • Messages and details you send through the contact or report forms.
  • Aggregate analytics data about how the site is used.
  • Cookie data set by us or our consented third-party providers.
  • Search or checker queries you submit, where these are stored to improve accuracy.

Why we collect it

  • To provide the Liquid Limits service and answer travel questions.
  • To improve content accuracy and source verification.
  • To monitor site usage and prevent abuse.
  • To respond to enquiries and corrections.
  • To send updates only where you have opted in.
  • To comply with legal obligations.

Lawful bases (UK GDPR)

  • Consent — marketing emails and non-essential cookies.
  • Legitimate interests — basic analytics, site security, service improvement, and responding to enquiries.
  • Legal obligation — where required by law.

Who we share data with

We only share data with essential service providers acting on our instructions: hosting and infrastructure providers, analytics providers, email delivery providers, database/backend providers, and (where enabled) advertising partners such as Google. We do not sell personal data.

Data retention

  • Newsletter and contact data — kept until you unsubscribe or it is no longer needed.
  • Analytics data — retained according to the provider's default settings.
  • Security and operational logs — retained for a limited operational period only.

Your rights

Under UK GDPR you can request: access, correction, deletion, restriction, objection, portability, and withdrawal of consent. Email hello@liquidlimits.com to exercise any of these rights.

Complaints

If you believe we have mishandled your data you can complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.

Your choices on this site

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